Job role: Junior Dynamics 365 & Power Platform Consultant

About the Company

Based in Staffordshire, Strategy 365 is a Microsoft Gold Partner, specialising in Microsoft Dynamics 365 and associated technologies. We specialise in Dynamics 365 implementation, integration, data management and support.

Overview

The Junior Dynamics 365 & Power Platform Consultant will be primarily managing implementations for, typically, SMB customers based on the instant, rapid and quick start packages. You will be managing the process from start to finish, being involved with sales, solution design through to implementation, testing and training. It is expected that projects you deliver:

will meet customer requirements
are delivered within timescale and budget
are in keeping with industry best practices

Key Activities

Although the role of a junior consultant varies from project to project, an ideal candidate will be required to

Take full ownership and responsibility for package-related SMB customers
Manage the full SMB customer lifecycle from initial phone call to completion of project
Deliver remote (and, where required on-site) training
Create sales documents based on sales templates
Customise Dynamics 365 within the bounds of the package purchased
Assist with note taking for meetings and scoping sessions for non-SMB customers
Build pre-defined scoped customisations for non-SMB customers
Log project work accurately
Manage customer expectations and project scope
Identify new business opportunities
Assist with support for Dynamics 365 and Power Platform issues raised by customers.

As with all Strategy 365 employees, consultants are expected to portray a professional, friendly and competent image of the company and its key partners and suppliers including, specifically, Microsoft. But below are some more in-depth points that we would like to see in a candidate.

Key Skills Required

A working knowledge of Microsoft Dynamics 365 core modules, including Sales, Marketing and Customer Service
A working knowledge of the Power Platform and its components, including Power Automate, Power Apps, Power BI and Power Apps Portals
Able to build effective relationships with clients, prospects, business partners and suppliers
Able to work well both as part of a team and independently as required
Able to customise Dynamics 365 Forms, Views, Workflows, Charts, and Dashboards
An in-depth knowledge of Dynamics usage in web browsers, Microsoft Outlook, and mobile devices
Able to perform data imports into Dynamics 365 from CSV/XLS files
A working knowledge of integrated Microsoft technologies including, but not limited to, SharePoint and OneNote

Nice-to-Haves

A good knowledge of non-core Microsoft Dynamics 365 apps, including Customer Voice, Field Service, Gamification, Project Service Automation, Portals and Dynamics 365 Marketing
Related Microsoft Dynamics 365 certifications

To apply for this vacancy, call us on 01782 916920 or email careers@strategy365.co.uk with a copy of your current CV.