To prevent Exchange Online being used for high-volume emails to external recipients, Microsoft will be introducing additional rate limits from October 2025.
Microsoft Commercial Cloud products – Upcoming price drops in February 2025
As part of Microsoft’s semi-annual currency alignment processes, Microsoft’s Commercial Cloud Products will see a drop of 5-6% from February 2025.
Moving from Customer Service Hub to Customer Service Workspace
From February 2025, the Dynamics 365 Customer Service Hub app will no longer be available to new enterprise customers – only the Customer Service Workspace app.
Microsoft Ignite November 2024 Highlights
As Microsoft’s annual business applications event ends for another year, we take a look at the more significant product announcements.
Microsoft announces new pricing for Copilot, Power BI, Teams Phone, and monthly-billed annual plans
Microsoft have this week announced a number of pricing changes involving Copilot products, Power BI, Teams Phone, and annual commitment subscriptions billed monthly.
Power Platform Community Conference News Round-Up
Since 2022, the conference has been bringing together professionals, enthusiasts, and experts. We take a look at the event’s more significant announcements.
Dynamics 365 & Power Platform 2024 Release Wave 2 Overview
As Microsoft have unveiled their planned improvements for October 2024, we take a look at the key innovations and changes.
Comparing Microsoft Copilot for Sales and the Dynamics 365 App for Outlook
The Dynamics 365 App for Outlook has long been the choice for users wanting to work with their Dynamics 365 emails and data from within Outlook, but Microsoft are now recommending a switch.
Save time with AI-generated timeline highlights in Dynamics 365
Streamline the process of reviewing record activity with timeline highlights – AI-generated summaries of emails, notes, appointments, tasks, phone calls and more.
How long does it take to implement a CRM system? Avoid these blockers!
One of the most common questions the team at Strategy 365 get asked in early conversations about CRM solutions is “How long does it take to implement a CRM system?” The answer is that it can take as little as a few days in some cases, and in others it can take months.