Data Storage

Storage cost changes in April 2019

By | Product Updates

Before April, the Dynamics 365 Customer Engagement storage model was very simple – everything was classed as ‘Database Storage’ and as you ran low, you purchased more. However, with Dynamics 365 being used in increasingly diverse ways, this could have proved costly. To combat this problem, Microsoft have announced pricing structure changes, which were introduced on April 1st, 2019. Read More

Dynamics 365 Updates

Microsoft Dynamics 365 Release Policy Updates

By | Product Updates

As we first announced back in July of last year, Microsoft have been making changes to the update process for Dynamics 365. To deliver a more consistent, predictable, and seamless experience for every customer, Microsoft are streamlining the Dynamics 365 update release process. We first announced these changes back in July of last year, but Microsoft have now issued further detail as to how the new process will work. Read More

Sales Chart

Sales Pipeline Charts not updating in Dynamics 365 – The Solution

By | Product Updates

The problem

You may have noticed that your Sales Pipeline charts are no longer updating following a recent Dynamics 365 Customer Engagement update. This is due to Microsoft changing the way Business Process Flows interact with records in Dynamics 365. Essentially, multiple Business Process Flows can exist for the same Opportunity at the same time. This means that two different parts of your organisation may have their own Business Process Flow running at the same time, so you could have your standard sales process for your sales team, but your legal team may want their own Business Process Flow to manage any contractual information running alongside the sales process. Read More

Unified Interface

Dynamics 365 Unified Interface Improvements

By | Product Updates

Although the Unified Interface was introduced in version 9 of Dynamics 365, key functionality had not yet been implemented, preventing mass adoption by the Dynamics user base. In the upcoming October ’18 release of Dynamics, Microsoft aims to bridge these feature gaps and further refine the interface that will ultimately replace the traditional web client. Read More

Dynamics 365 October '18 Release

Dynamics 365 October ’18 Update is coming

By | Product Updates

To help its users prepare for feature changes and additional functionality in Dynamics 365 in the October ’18 release, Microsoft have published extensive release notes, outlining what we can look forward to in the coming months. We take a look at the release highlights and look at the potential impact for your organisation. Read More