Small Business CRM

Dynamics 365 Business edition is coming, but what is it?

John PhillipsProduct Updates

Later this year, Microsoft will be announcing its release schedule for Microsoft Dynamics 365 Business edition. This follows their earlier release of the first Business edition app – Finance & Operations. However, with this new version, and the variety of Apps that are available for this and the existing Enterprise edition, it can be confusing as to which is the right solution for a company.

Microsoft have acknowledged that Enterprise edition is not always the right solution for every business. It’s certainly powerful enough to cater for any businesses’ needs, but that power does come at a cost, and Enterprise edition can be out of the financial reach of smaller businesses. So with the release of Dynamics 365 Business edition, Microsoft hopes to cater for small and medium sized companies that would benefit from the Dynamics 365 feature set, but at a price point aligned with their budgetary restrictions.

So, what is Dynamics 365 Business edition?

Business edition is essentially a scaled down version of the long-established Enterprise edition, but with a streamlined user interface and straightforward onboarding processes. It still features the powerful functionality of Dynamics – extensive customisation options, dashboards, detailed data search, mobile accessibility etc., but tailored to businesses with more modest requirements from their CRM platform.

How much will it cost?

Although details have yet to be finalised, it is anticipated that each app will cost around £30 per user, per month. However, should you require the functionality from more than one app, the Business Edition Plan is the sensible way to go; $50 per user, per month, gets you access to all of the available apps – Sales, Marketing, Customer Service, and Finance & Operations.

Light users of the system are also catered for, with a Team Member User license at just £3.80 per user, per month, ensuring that all of your staff can at least have access to your CRM data. There is even a free license available for your external accountant to access your system.

Is Dynamics 365 Business edition right for my small business?

Although Business edition is aimed at companies with 1-250 users, if your business has specific requirements, such as for an online portal, field service or project automation, then Dynamics 365 Enterprise edition may be more suited to your needs.

To find out more about how Dynamics 365 Business edition can help small to medium sized businesses, visit our dedicated Dynamics 365 Business edition page, or get in touch with one of our experts.