Engage with your customers and build more meaningful relationships

In May 2023, Microsoft announced that Dynamics 365 Marketing become a part of the new product, Microsoft Dynamics 365 Customer Insights. This archived page is intended to be used for reference purposes only. If you are interested in learning more about Microsoft Copilot Studio, click here.

Advanced automated marketing campaigns

Getting the most from your lead and contact data to maximise opportunities is a key part of growing sales and customer satisfaction. With the intelligence built into Dynamics 365 Marketing, you can create automated campaigns that improve the customer experience and boost loyalty.

Seamless Dynamics 365 integration

As Dynamics 365 Marketing is built upon the Power Platform, it shares a data source and processes with other native Dynamics 365 applications, including Sales, Customer Service and Field Service, simplifying data management and campaign automation.

A modern marketing platform

Whether its creating emails that look great on any device, using the Linkedin integration to import new leads or promoting an online webinar, you can be sure that Dynamics 365 Marketing has all of the tools you need to help generate new sales opportunities.

Related Links

Find out more

For more information on Microsoft Dynamics 365 Marketing and how its capabilities can enhance your customers' journeys, get in touch below

First Name*
Last Name
Your Message*
Tick the box if you would like to receive additional Strategy 365 email updates
Please see our Privacy Policy and Data Protection Policy for information on how we use your data

Forge stronger connections with your customers with Dynamics 365 Marketing

Microsoft Dynamics 365 Marketing Key Features

End-to-end journeys

Create seamless customer experiences across Marketing, Commerce, Sales and Customer Service apps.

Event Management

Organise and promote in-person and online events, including a portal for attendees to review event schedules and speakers.

Email Marketing

Customisable templates for emails and landing pages  make online marketing simple, with an intuitive drag-and-drop design tool to simplify content creation.

Automatic Lead scoring

identify your hottest leads based on how they interact with your events and customer journeys and automatically assign them to your sales team.

LinkedIn Integration

Target and connect with LinkedIn audiences by importing leads generated with LinkedIn's lead tools directly into Dynamics 365.

Reports & Dashboards

Use real-time KPIs to track business goals, journey performance and content effectiveness.

Microsoft Dynamics 365 Marketing UK Pricing

For organisations already using a qualifying* Dynamics 365 application


per tenant, per month

- Includes 10,000 contacts
- Requires a minimum of 10 qualifying users

For organisations without any other qualifying* Dynamics 365 application


per tenant, per month

- Includes 10,000 contacts

For organisations that require an additional application for a production instance


per tenant, per month

For organisations that require an application for a non-production instance


per tenant, per month


* Qualifying applications are: Dynamics 365 Sales, Dynamics 365 Customer Service, Dynamics 365 Field Service, Dynamics 365 Supply Management and Dynamics 365 Commerce

Additional Contacts UK Pricing

Price Per Pack Per Month


5,000 - 49,999 contacts£205.50Sold in packs of 5,000 contacts
50,000 - 99,999 contacts£1232.90Sold in packs of 50,000 contacts
100,000 - 249,999 contacts£1027.40Sold in packs of 50,000 contacts
250,000 - 499,999 contacts£616.50Sold in packs of 50,000 contacts
More than 500,000 contacts£411.00Sold in packs of 50,000 contacts