Enhancing the Viva Sales seller experience with GPT

Enhancing the Viva Sales seller experience with GPT

John PhillipsProduct Updates

Microsoft has taken a major step towards simplifying the sales process for its Viva platform by introducing a new GPT seller experience to Viva Sales.

What is GPT?

GPT stands for Generative Pretrained Transformer. It is an advanced language generation model developed by OpenAI that uses deep learning techniques to generate human-like text.

How can GPT assist sellers?

The new technology is aimed at making the sales process for Viva Sales more streamlined and efficient for sellers by leveraging the advanced language generation capabilities of OpenAI’s GPT language model to help sellers generate compelling sales content quickly and easily. The GPT Seller Experience is designed to revolutionise the way sales are conducted, providing sellers with a new level of efficiency and effectiveness in their sales efforts.

By utilising the power of the GPT language model, sellers will be able to generate sales content that is both accurate and engaging, which is critical in today’s highly competitive sales environment. The new tool will also help sellers to save time and effort, allowing them to focus on what they do best – selling.

With the power of GPT, sellers will be able to generate a variety of sales materials, including emails, presentations, and proposals, with just a few clicks. This will help them to respond to customer enquiries and proposals more quickly and efficiently, while also reducing the amount of time they spend creating sales materials from scratch.

Below is an example of how the power of AI can be used to save time when drafting new email responses:

Suggested email response types in Viva Sales  AI-powered email response

The GPT Seller Experience will also help sellers to be more personal and engaging with their customers. The advanced language generation capabilities of the GPT language model will allow sellers to create sales content that is tailored to the specific needs and interests of their customers. This will help to build stronger relationships with customers and boost customer satisfaction.

Summary

The introduction of GPT to the seller experience in Viva Sales is a major step forward for Microsoft’s Viva platform and for the sales industry as a whole. The new functionality will provide sellers with a new level of efficiency and effectiveness, helping them to generate compelling sales content quickly and easily. By leveraging the power of the AI, Microsoft is helping sellers to stay ahead of the competition and achieve their sales goals.

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