For mobile devices, push notifications have long been used by apps to keep users informed; now they are available for model-driven Power Apps
The new functionality uses the Power Automate connector, Power Apps Notifications V2 and can be used with any of the existing trigger actions to notify a user of an update through their mobile device running a model-driven app.
How do I create a notification?
There are two steps to the process:
- Create a new Power Automate Flow, or modify an existing one, selecting the appropriate trigger. For instance, you may want to sent a notification when a new sales lead has been created:
- Add a Send push notification V2 action and complete the appropriate options, selecting which app and user needs to receive the notifications:
Now, whenever a new Lead is created, a push notification will appear on the selected user’s device:
These notifications work with the Power Apps mobile app that runs both canvas and model-driven apps and the same connector can also be used in flows to create push notifications for the new Field Service (Dynamics 365) mobile app.
Summary
The new mobile push notifications, and upcoming in-app desktop notifications, should aid in keeping users engaged with Power Apps data and ensuring that actions are carried out in a timely fashion. If you are an existing Strategy 365 client and wish to explore these push notifications for your own organisation, get in touch with one of our experts today.