Microsoft announce new Dynamics 365 pricing from October 2024

Microsoft announce new Dynamics 365 pricing from October 2024

John PhillipsProduct Updates

From October 1st, 2024, a number of Dynamics 365 products will see their first price increase in over five years.

Although no customer welcomes an increase in their licence costs, Microsoft have been keen to stress that in the five year period since the last price increase, there has been a raft of innovations, across all Dynamics 365 products, including the following:

Microsoft Dynamics 365 Innovation

What are the new Dynamics 365 prices?

Below is the list of products for which prices are being updated with effect from October 1, 2024. At present, only the price in dollars is currently available – pricing for the UK will be announced in due course.

Product Current Price Price from October 1, 2024
Microsoft Dynamics 365 Sales Enterprise $95 $105
Microsoft Dynamics 365 Sales Device $145 $160
Microsoft Dynamics 365 Sales Premium $135 $150
Microsoft Microsoft Relationship Sales $162 $177
Microsoft Dynamics 365 Customer Service Enterprise $95 $105
Microsoft Dynamics 365 Customer Service Device $145 $160
Microsoft Dynamics 365 Field Service $95 $105
Microsoft Dynamics 365 Field Service Device $145 $160
Microsoft Dynamics 365 Finance $180 $210
Microsoft Dynamics 365 Supply Chain Management $180 $210
Microsoft Dynamics 365 Commerce $180 $210
Microsoft Dynamics 365 Human Resources $120 $135
Microsoft Dynamics 365 Project Operations $120 $135
Microsoft Dynamics 365 Operations – Device $75 $85

How does this price change affect existing Dynamics 365 customers?

Existing customers will not experience any changes in their pricing until their next renewal on or after October 1, 2024.

Are Dynamics 365 Charity/Non-Profit licences affected?

Yes. Charitable pricing will increase by the same percentage as the commercial list pricing.

Does the pricing change affect both monthly and annual pricing?

Yes – the price change affects monthly and annual Dynamics 365 subscriptions. The prices shown in the above table are for annual commit pricing.

Are other Dynamics 365 products such as Sales Professional, Customer Service Professional and Business Central affected?

Pricing for cloud products not listed above, will remain unchanged.

How are the base and attach Dynamics 365 SKUs affected?

Pricing will only change in October for the base SKUs listed in the table above. Pricing for attach SKUs will not change at this time.

Are Dynamics 365 Team Member licences affected?

No. At this time, there is no plan to increase the cost of Team Member licences.


Although these price increases will obviously have an impact on organisations, Microsoft continue to add value to the Dynamics 365 products, ensuring that they provide powerful functionality and value for money. That being said, it is always important to ensure that your users are on the right licence types for their role and savings could be made following a licence review. If you are an existing Strategy 365 client and wish to discuss your licence costs, or you want one of our experts to help review your business’ requirements, why not get in touch with one of our team today?

To read Microsoft’s original announcement, please click here.

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